Child maintenance/child support: child maintenance is the term used to describe the money your child’s other parent (see below) should pay towards their child’s upbringing. The benefits of an agreement are that neither party will have to pay Child Maintenance Service fees and the parents can change the maintenance rates by agreement as their circumstances change. Receiving parent: the parent who lives with their child most of the time. If they use Direct Pay, he pays £35 and she gets £35. I would have continued to struggle and pay her the£450 if we agreed on custody and school arrangements and to not get Child Maintenance involved. Summary Direct Pay – where parents manage payments directly between each other – is a central pillar of the new statutory child maintenance system, designed to minimise state involvement in arrangements to encourage collaborative parental relationships and reduce spending. a Direct Debit to pay us. Payments are always to be made to the parent with care for the benefit of the child. Sometimes child maintenance is also called child support. We aim to do this within one week of receiving payment from the paying parent. On Direct Pay the Child Maintenance Service will still track down the other parent, get the paying parent’s income information (usually direct from HMRC), work out a child maintenance amount and step in to enforce payments should the paying parent fail to make them in full and on time. If they use Collect and Pay, the CMS will add 20% to what Greg has to pay (20% of £35 is £7) so he’ll have to pay £42 (£35 + £7 = £42). Direct pay where the Child Maintenance Service (CMS) calculates how much should be paid and the payment is arranged between the parents. Arrangements for child maintenance made by way of agreement are not legally enforceable. Usually, this means we pay the money into your bank or building society account. The CMS has said Greg should pay £35 a week in child maintenance to Jane. Perhaps you … More on that later. For cases based in Great Britain Send us a message online if you are logged into your self-service account. Key terms. How can I receive child maintenance in Collect & Pay cases? The parent with care is entitled to receive child maintenance. Mother of my child took me to Child maintenance when I was paying £450 and it should have been £220 according to their calculations. There’s a £20 fee for using CMS as well as additional costs. However, if the parties can agree (preferably in writing), there is no reason why the maintenance payments could not be paid into the child’s account. Once we have collected a child maintenance payment from the paying parent, we will pass it on to you. If the Direct Pay arrangement breaks down, collection fees will apply if the case moves onto the Collect & Pay … If your child maintenance is currently being managed by the Child Maintenance Service and you are using their Direct Pay scheme, you will need contact the Child Maintenance Service directly to discuss your concerns about your ex-partner's threats to move you to the Collect and Pay scheme and incur the collection charges. Direct Pay is when the Child Maintenance Service works out the amount of child maintenance a paying parent must pay, but parents agree between themselves how and when payments are made. If we have given you a Customer Reference Number, make sure you have got it handy so we can direct your enquiry as fast as possible. You will not have anything to pay through the Child Maintenance Service if you are: sharing care equally with the other parent a full-time student with no income 4 Direct Pay child maintenance: innovation or failure? 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