The only thing they were consistent with was dropping the ball and disappointing their client. Nobody gave consistent loan status updates, and it felt like pulling teeth just to get vague responses. It was debited from my checking account on May 1. Power U.S. Primary Mortgage Origination Satisfaction Study. Then i get a letter saying 4600 to closing still no date set. The PNC Financial Services Group, Inc., its branches and majority owned subsidiaries (collectively "PNC") have adopted and implemented an Anti-Money Laundering and Sanctions Program ("AML Program"). PNC Bank Mortgage Complaint. Click the "Customer Service" tab. The poor buyer couldn't get ahold of a single person to find out what was going on with our closing. I've filed a complaint to the Attorney Generals Office, I have recieved a response and they are investigating PNC Mortage, and there is a CLASS ACTION LAWSUIT underway, if you or anyone you know is HAVING, or have HAD the same or related issues with PNC Mortgage, PNC Bank or National City Mortgage, please call me 509-270-6333 or 310-207-6301 Strange and Carpenter 310-207-6301, file a … 3 times I’ve had buyers Walk away rather selling the home at market value. United States, Idaho: Tweet: Consumer reviews about pnc mortgage: PNC Poor Negligible Crap!!! They have repeatedly botched up my escrow analysis year after year. Complete list of PNC Bank complaints. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. It offers its borrowers perks like interest rate discounts, cashback rewards and more. Every week, there is request for inconsequential records/ documents delaying the REFI by almost 5 months. 2 days later I log in ( Try to log in ) and my account does not exist. Yet today Nov 4th, 2016, I received an Active 91 letter notifying me of foreclosure and the threat of having to pay the difference of the value from a sheriff sale, which will be nowhere close in amount to the 3 offers that I received. Lose/lose, Supposedly a FHA streamline refinance for a shorter term and lower interest rate, really a waste of three months of my time. Because of them, I could have been in my house in july instead of aug. Sign up to receive our free weekly newsletter. Documents were asked for repeatedly. Review #852123 is a subjective opinion of poster. All in all, PNC missed every deadline, seemed to know very little about their duties as a mortgage lender, and failed to maintain proper communication with all parties in the transaction. I'm not sure where the underwriter was located but I think the title company rep was local. Please do not waste your time. They refused to release the funds and blackmailed into signing a document I would not sue.Therefore, they foreclosed and I lost my new home to complete the project. I would send a few questions in an email to Sam and Rhonda and would be lucky to have half of one answered. Why you might ask? PNC is the worst mortgage company on the planet. I told them my homeowners insurance is on automatic deduction from my checking account each month. Very disappointed. Copyright © 2020 Consumers Unified LLC. In … We did AND I copied everything they asked for for MY OWN records.This file has now escalated to a … Lack of communication has been horrible throughout the whole process. PNC isn’t credited with the Better Business Bureau (BBB), but receives an A+ rating from it as of December 2020. also they found a different appraiser who said our house was worth less and in spite of questioning over and over they would not say what was wrong with the first appraisal they wore us down over several months time and interest rates were going up and we were locked in. Business Details This was not an issue in 2015. I have worked with just about every bank and local lender you can think of. Has been going through excruciating process of REFI for an already existing mortgage through PNC where these folks have my history. A few days before closing I received a closing estimate that was higher than originally quoted. I started my refinance process in August of 2020. None of this was and issue when I refinanced in 2015. I ask... As a realtor with 20-plus years experience I have never had a mortgage company or Bank which was worse in communication and customer service. There may be more reports for "PNC Mortgage" For more results perform a general search for "PNC Mortgage" Showing 1-25 of 43 Found Reports For more results perform a general search for "PNC Mortgage" Wondering if a report is missing? Check the complaint history, rating and reviews on this company. Banks. After we missed our original deadline, it became absolutely impossible to obtain answers from PNC. Typically an appraisal is ordered to assure the bank that the property is worth what the buyer will be paying. Complaints give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal … Review #1748720 is a subjective opinion of poster. More PNC Mortgage Complaints & Reviews. It scored 838 out of a possible 1,000, which was a bit below the industry average. Check our FAQ, Not a good place for mortgages due to how long their process is. C chrissychic. Review #749907 is a subjective opinion of poster. They were unwilling to acknowledge their mistakes which caused several weeks worth of delays and negative consequences to the buyer. I ended up not going through with PNC because of the constant delays and awful experience. I could not get an answer as to why from any of the agents that were suppose to be helping me. 2. Only the underwriter, Rhonda ** responded when she decided she felt like it. repay the 1/2 percent paid on the loan total that should have been charged agains the balance. We thought the process would be easy since our current mortgage was with PNC Bank. 3 times in the past year but because of inefficient, impractical, predatory business practices, and shady quantifiers suited more towards the benefit of no one at all. Fast forward and we are now into December. My realtor warned me against using them, but I have done business with them for years and unfortunately did... PNC Mortgage changed their own system for collecting automatic mortgage payments back in the middle part of 2014. Only the management company puts the lot number behind the mailing address on our invoices/payment history and that became an issue with PNC. United States: Tweet : Consumer complaints and reviews about PNC Bank: fawbc Send email : Apr 4, 2020 covid-19. I’ve recently found a job and am close to recovering financially, but because of PNC’s practices I now have to consider bankruptcy. I have a site condo and PNC needed a statement from my management company verifying the amount of my association dues and that they were paid up to date (I had already emailed a copy of my up to date payment history from management company to them). If you are considering a home loan with PNC Bank, plan on a frustrating process, accompanied by unnecessary fees. It got old, so you lost a 4 year customer. PNC did not agree. They refunded me back some of the money to try and rectify the situation, but it did not even cover the additional expenses accrued. I kept receiving closing estimates via email and postal mail. No communication No help Complete failure! Complaint / review / scam report PNC Mortgage Previously National City Mortgage 3/26/11 email to PNC Mortgage I rec. Not sure where to start but PNC put us into foreclosure TWICE even though payments were being made!!! Twice, I went to the local branch to have them fax what seemed to be a ream of paper. The day of the closing, the title was still not correct because the processor had the wrong names on it. I tried to explain that each property owner was able to select their lot to build their home on and we selected lot #4 and it is not included in my legal address. I applied for my mortgage 4/20. They had my taxes for over a month. I provided all the necessary documentation they asked for in a timely manner. The main reason to take out a home equity loan is that it offers a cheaper way of borrowing cash than an unsecured personal loan. As I said before, I am a real estate agent. The service was very poor at best. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. Hello, I can prove that PNC Financial group violated : 1-FAIR LENDING 2-FDCPA 3-UDAAP … The initial appraisal was 188,000. Select "Dispute a Transaction” from the Account Services section. By using your property as collateral, lenders are willing to take on … We still haven't closed and there are no explanations. No we pay about the mortgage payment. Review #1706048 is a subjective opinion of poster. We offer a different kind of banking experience tailored by you. How do I know I can trust these reviews about PNC? This company is not yet accredited. How do I know what the amount is going to be?? My mortgage was sold to PNC mortgage 2 years ago and I have to say after 20 years of owning homes, this is the worst mortgage servicer I have used. Thank You for Your Reply! United States, Illinois: Tweet: Consumer complaints and reviews about pnc mortgage… It does have credit score requirements for some of its loan products. PNC Financial Services Group, Inc. (PNC) is a bank holding company and financial services corporation based in Pittsburgh, PA operational since 1852. My mortgage was just sold to PNC Mortgage and within this first month I'm about ready to hire an attorney, I filed complaints with the Consumer Protection Bureau and I'm more than likely going to file a complaint … PNC has pushed the closing on the sale of our home 6 times after requiring 60 days initially to close. I bank through PNC and figured I would use their mortgage services to buy a house. Hello, I 'm in the process of purchasing a home in NJ and reached out to PNC Mortgage to secure financing. 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